Provides high level customer service in a large corporate environment for a global professional services firm client.
Job Description
Greet all client employees, candidates, visitors and customers.
Enter guest names into buildingâ™s visitor application.
Reinforce clientâ™s badge policy by having all client employees that do not have their access badge to sign in before buzzing them through; additionally, ensure that all clients, visitors, and contractors sign in, show proper ID if needed, and are assigned a visitors badge.
Contact client employees to announce their visitors so they can be escorted to the proper person/location.
Book conference rooms for meetings.
Submit catering orders for meetings and events.
Request AV assistance for conference room equipment when necessary.
Advise visitor which conference room they will be in.
Make appropriate travel arrangements, when requested (taxi, shuttles or car service to airports, hotels, restaurants, and train station).
Provide directions to and from the client campus, when needed.
Answer phones and direct all calls accordingly.
Inform visitors of where the lavatories are and allow them access through the doors.
Open tickets with the Facilities Helpdesk.
Enter and monitor work orders.
Assign and update tickets to the technicians.
Follow up on any open work orders in the queues.
Close tickets in a timely manner.
Overtime may be required based on staffing/business needs.
Assist with any special projects.
Other duties, as assigned.
Excellent organizational and administrative skills
Proficient in Microsoft Word and Excel and Internet applications
Excellent written and verbal communications skills with superior telephone manner
Must be attentive to detail, accurate, and able to prioritize multiple tasks in a high pressure, fast paced environment
Highly motivated and able to work independently with minimum direction
Cushman & Wakefield also provides eligible employees with an opportunity to enroll in a variety of benefit programs, generally including health, vision, and dental insurance, flexible spending accounts, health savings accounts, retirement savings plans, life, and disability insurance programs, and paid and unpaid time away from work. In addition to a comprehensive benefits package, Cushman and Wakefield provide eligible employees with competitive pay, which may vary depending on eligibility factors such as geographic location, date of hire, total hours worked, job type, business line, and applicability of collective bargaining agreements. The compensation that will be offered to the successful candidate will depend on factors such as whether the position is covered by a collective bargaining agreement, the geographic area in which the work will be performed, market pay rates in that area, and the candidateâ™s experience and qualifications. The company will not pay less than minimum wage for this role. The compensation for the position is: $24.00 - $24.00 C&W Services is an Equal Opportunity / Affirmativeâ‹ Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, sexual orientation, gender identity, protected veteran status or any other characteristic protected by law.
In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation in order to apply for a position at Cushman & Wakefield, please call the ADA line at 1-888-365-5406 or email . Please refer to the job title and job location when you contact us.
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Cushman & Wakefield is a leading global real estate services firm. As a leader in multifamily property management, we deliver exceptional value through tailored solutions that create efficient and engaging communities. Our passionate approach, strong operational practices and high-performing teams unlock every property’s ability to provide residents with a place they can truly call home.